online course The best techniques communications

You will learn how to interact better with people. You will be able to apply in your life 72 best communication techniques that we have collected from dozens of books and trainings.

8 weeks

20-30 minutes per lesson

43 lessons

If you have questions about how...

✅ Find compromises and maintain good relationships
✅ Argue your point of view
✅ Improve networking and expand working relationships
✅ Don't fight with loved ones, even if you have different opinions
✅ Standing up for your boundaries
✅ Getting your way with clients, colleagues and bosses
✅ Manage your interlocutor's emotions
✅ Supporting loved ones in an emotionally difficult time
✅ Finding common ground with people of different personalities
✅ Answer difficult questions
✅ Successfully complete job interviews
✅ Quell quarrels and conflicts

Why take this course?

System knowledge

You'll gain systematic knowledge of the 72 most effective ways to communicate with people, compiled from dozens of sources.

Practice orientation

You will learn about the techniques and understand in what situations they are used, what effect should be expected from them, see examples of their use.

You'll save time

That's dozens or even hundreds of hours it would take to find information about these techniques in dozens of books and publications.

Dear friends!

We have launched the Best Communication Techniques course where we aim to teach anyone how to apply techniques that will help them interact more effectively with people, be flexible in their behavior to get what they want and build good relationships with others, be it family members or colleagues.

The main task of the course is to give practical tools that will help you to find an approach to any person in any situation: to start a conversation with a stranger, to defend your position in a dispute, to settle a conflict, to sell an idea or product, to answer a difficult or unpleasant question so as not to offend a person and stay on good terms with him, and in many other situations.

The course assumes that you will take 4-5 lessons per week. Each lesson will take from 20 minutes to several hours, depending on your desire. During this time you will learn 72 communication techniques that we have collected for you from dozens of books and trainings. And if you want to dive even deeper into the topic, each lesson will be accompanied by additional articles, books and links to other useful materials, as well as examples and practical exercises. With regular lessons, you'll see results in as little as eight weeks, and you'll be glad you did.

I sincerely hope you enjoy the course and that it will be an important step in your self-development.

The course is suitable for you if:

You team leader and you need to find an individual approach to each participant, be able to resolve conflicts.
You want to build trust with family and friends, improve mutual understanding.
Yours the job requires socializing with people, both acquaintances and strangers.
You want to learn how to make and keep a conversation in any company, avoiding awkward silences.
You're striving communicate To better interact with others, to make the right connections, to get acquainted easily.
In the process of communicating conflicted You are not able to find common language with others, because of which the relationship with others suffers.

What will be on the course?

1

Acquaintance After paying for the course, you will receive all the necessary information about the start in your email. You will then be asked to complete 43 online lessons, which will cover various communication techniques.

2

Your schedule Work out at any pace you like. You can customize your schedule and we'll send you a reminder when you're done.

3

The most useful techniques In each block we highlighted the key recommendations for achieving the set technique, described the 4 most important ones in our opinion in detail, devoting a separate lesson to each of them. We also talked about simpler techniques and gave interesting tasks.

Among these techniques:

  • A metamodel of language,
  • Understanding and utilizing representational systems,
  • The technique of understanding response,
  • A technique for obtaining free information,
  • The technique of "If" instead of "No."
  • Foot-in-the-door technique,
  • Socratic technique,
  • The Inner Barometer Technique,
  • Franklin Technique,
  • Framing,
  • Milton Model,
  • Rule of three yeses,
  • Erickson's Triple Helix,
  • Anchoring,
  • Self-statement technique,
  • SPR Argumentation Technique,
  • And many others.

4

Structured information The main goal of the course is to combat a common problem that can be summarized as follows: "There are a lot of communication techniques, I know about many of them, but for some reason it is difficult to apply them in practice. To solve this problem, we have collected 72 techniques and divided them into 7 groups. Each group of techniques has a single most important goal that each technique in that group pursues.

5

Wide application in life These techniques are universal and will help you communicate easily, better understand your friends and family, get acquainted and keep the conversation going, negotiate and settle disputes, prevent conflicts, speak convincingly from the stage, participate and win in discussions, answer difficult questions and know how to ask your own.

6

Practical tasks Learning online skills is a non-trivial task. For its solution we have prepared a large number of practical tasks. Each individual technique will be practiced using a task in the form of a checklist with comments. And after studying a group of techniques, you will have to practice with the so-called cross-check, a methodology that is used by the world's leading online education sites. You will be able to analyze the application of techniques by other students of the course, and they in turn will evaluate you.

7

Keep track of your progress You will be able to monitor your progress and draw conclusions about your performance. And even at the end of the course, you will be able to see your class notes with all your test results and the notes you took during the course.

Свернуть/развернуть

Collapse

Unfold

What techniques are covered in the course

Family and relationships

The goal is mutual understanding, strong trusting relationships.

Getting to know each other and keeping the conversation going

The goal is to give the impression that you are a pleasant conversationalist and a good person.

Negotiation and dispute

The goal is to bend a person to your point of view, but take their position into account.

Conflict resolution and management of interlocutor's emotions

The goal is to smooth out the conflict, come to a mutually beneficial position, reduce the emotional intensity of the interlocutor.

Manipulation and sales

The goal is to arouse the interlocutor's desire to do something (e.g., buy something).

Answering difficult questions and public controversy

The goal is to bend third-party listeners to your position while arguing with your opponent, as well as working tricky questions in interviews.

What does the course look like?

Lesson 17.
Socratic technique

The Socratic Technique is a method named after the ancient Greek philosopher Socrates. It is based on dialog between people for whom truth and knowledge do not appear in a ready-made form, but are a problem and imply a search. In the process of this search, one can either realize that one knows absolutely nothing, or get a stimulus for self-knowledge. In the same way, the technique affects the opponent.

Non-boring and illustrative theory
The theory in the course is given simply, succinctly and with illustrations.
Question 1
What is better: to doubt everything the interlocutor says, or to choose one of his ideas for doubts?
Check it out
Direct interaction
Questions and experiments during the lessons.
My results
25%
80%
62%
Tests with automatic checking
Constant checking of what has been learned for better consolidation.
Hello, where can I find the course outline?
Hello! Your outline is available in your personal cabinet in the "My Courses" section. There is a book icon in front of the desired course.
Tutor assistance
You will always be able to chat with a tutor who will answer all your questions.
My notes
B
i
a
From the lesson I can highlight....
Summarize with your notes
Each lesson has a summary with an opportunity to take notes that will become part of your personal outline.
Additional sources
Additional sources
At the end of each lesson you will find additional articles, books, and links to other useful materials.
Where the text is red
Red
Green
Further
Interactive tasks
You will be able to practice applying communication skills on a variety of simulators.

What will I get after completing the course?

In addition to new practical applicable knowledge, skills and abilities, you will gain a lot of useful knowledge.

Online Certificate

About participating in the online program with the signature and seal of 4brain LLC.

Конспект

Synopsis

With course summaries, useful links and my own notes.

Статистика

Statistics

Information about your progress on the program and in individual exercises.

Why choose us?

1 Extensive experience. Over 7 years in the soft skills online education market. We have learned how to make courses that are useful and enjoyable for people.
2 Checked by people. According to Yandex.Metrics, more than 30 million people studied materials on. More than 1.8 million people have registered on the platform. More than 30 thousand people have already completed our courses. And 23% of users take more than 1 course.Today our course is the only similar offer on the market, where 72 techniques are collected, which are described in a unified structure and in a convenient understandable form.
3 Practice is the foundation of learning. Each lesson in the course has interactive exercises that help develop skills and abilities in a comprehensive way.
4 Recognition in EdTech and IT.

In 2016, we were selected and received investment from FRII.

4brain is a winner at GoTech in the 2017 Google Choice Awards.

In 2021, the project was included in the top 100 edtech companies in the CIS.

5 Media information. Popular media write about us, we speak at various conferences and we are constantly developing. This is covered on many well-known websites:

Choose your tariff

Basic

  • Access to core course materials
  • Active listening techniques
  • Practical tasks for the development of communication
  • Certificate of participation

Advanced

  • All from the base tariff
  • Methods of effective persuasion
  • Access to additional video lessons
  • Real case studies to improve skills
  • Participation in group training

Professional

  • All from the advanced fare
  • Individual consultation with a communications expert
  • Creating a personalized communication strategy
  • Access to a closed community of course participants
  • 24/7 chat support

Frequently Asked Questions

How are the classes going?

All classes on our site are online and are self-study without the intervention of a tutor (although you can always ask a tutor a question via chat). All you have to do is go to the lesson and complete the tasks assigned to you. In this regard, we expect you to exercise self-discipline and to be in control of your own learning. For this purpose we try to help you as much as possible, for example, you can set up reminders by mail in your personal cabinet in the "Reminders" section.

Is the program sure to get me results?

This program is not a magic pill. A lot depends on you, on your desire and diligence. Most users show progress and gain useful knowledge and skills. We have tried to make the program convenient, informative and practice-oriented. If you have something not working and you feel that the program does not lead to results - write to [email protected] and we will try to help.

Is there a mobile app?

For each program is made adaptive design for cell phones and tablets. The program can be accessed from a mobile device from any browser.

Is it possible to freeze learning for a few days or weeks?

Yes. Training can be frozen (temporarily suspended) for up to two weeks if you purchased the program NOT as part of a PRO subscription. To do this, in your personal cabinet in the " Courses and programs " click to freeze the program for 2 weeks and then press the button - to unfreeze. You can only freeze the course once during the training period, and if you do not unfreeze it within two weeks, the training will start automatically. If you have any questions, write to chat or [email protected].

Why don't you give infinite access to courses?

Courses provided in a subscription format for a certain period of time is a common practice in online education. This is how Netology, Coursera and many other sites sell courses. To sell an infinite subscription, we estimate that it would need to be priced at about x2 (2x the cost) to recoup the costs of data storage, support, creating new exercises, etc. We could do this, but there is 1 other effect (that we have identified): users don't take endless courses to the end, but time-limited ones do. We have almost 50-60% conversion rate to the last lesson for some courses, this is 5 times higher than most sites. We'd rather limit the term and then extend it for 5-7 days than give endless access, which is not profitable for us or for learners.
But if you still think you need access for a longer term, such as a year or forever, you can buy a PRO subscription to all programs on this page at once: .

When do classes start and can the course start date be rescheduled?

The program starts as soon as it is paid for (except in cases of pre-registration, where a specific start date is specified). If you need to postpone the start date by a few days or weeks, please email us at [email protected] in advance and we will postpone the start. The whole point is that the program is automated and may not be tied to a specific start date.

Do you have a money back guarantee?

Yes. If you have completed no more than 7 days, 4 lessons and did not like it, we will usually refund upon request to [email protected] and ask for a refund. We would appreciate it if you could indicate what specifically you did not like so that you can improve your courses in the future.

How do I get into the program if I have paid?

After paying for the program, you will receive an email with all the data, links and instructions to get started. If this does not happen, please check your spam folder or write to [email protected]. You can also access the program from this page: next to the price, instead of the "Pay" button, you should see the "Go to course" button. You can also set up reminders about classes (with a link to the program) by email:. And if you connect Telegram (you can do it here), you can receive reminders as notifications to your phone.

Is it possible to buy this program as a gift?

4brain programs can be purchased not only for your own account, but also as a gift for family and friends. To do this, select on this page the required product and pay for it. After payment, you will receive a special promo code and activation link to your e-mail, which you can gift to another person.

Is my bank card safe for payment?

Our website is connected to Internet acquiring, and you can pay for your subscription by Visa, Mastercard or MIR bank card issued in any country of the world. After selecting you will be opened a secure window with the payment page of the processing center, where you need to enter your bank card details. 3D Secure protocol is used for additional authentication of the cardholder. If your bank supports this technology, you will be redirected to its server for additional identification. For information on the rules and methods of additional identification, please check with the bank that issued your bank card. The processing center protects and processes your bank card data according to PCI DSS 3.0 security standard. Information is transferred to the payment gateway using SSL encryption technology. Further transfer of information takes place via closed banking networks, which have the highest level of reliability. The processing center does not transfer your card data to us or other third parties. 3D Secure protocol is used for additional authentication of the cardholder. In case you have any questions regarding the payment made, you can contact the customer support service of the payment service by e-mail. The personal information you provide (name, address, phone number, email, credit card number) is confidential and is not subject to disclosure. Your credit card data is transmitted only in encrypted form and is not stored on our Web server. We recommend that you check that your browser is secure enough for online payments on a special page. The security of processing Internet payments is guaranteed by the processing center. All operations with payment cards take place in accordance with the requirements of VISA International, MasterCard and other payment systems. Special security technologies for online card payments are used during the transfer of information, data processing is carried out on a secure high-tech server of the processing company.

Do you have corporate subscriptions?

Yes, you can purchase any program for the company's employees and pay from the organization's account if the total amount will be more than 30 thousand rubles. To do this, fill in the application form on the page . We will promptly prepare all the necessary documents so that you can pay for subscriptions and start developing your company's employees.

What should I do if my payment does not go through?

Sometimes due to various reasons invoice payments do not go through. If you have a payment error or the money has gone but you can't access your subscription or course, just write to [email protected]. We will be sure to solve any problem promptly.

Can I start the program now if the new thread starts later?

Yes. However, there are several conditions. First, it can be done only when starting a new stream, but not at the pre-record stage of a new program. Second, it can be done using a special link that is valid only for threaded programs.

How do I pay in another currency or from abroad?

To pay with a card of another country (payments from international cards Visa, Mastercard): 1. After moving to the payment window, click the "Not from RF and other ways" button under the main form. 2. In the list that opens, select "Bank card not from RF". You will be directed to the payment form of our partner FreedomPay. 3. Enter your card details and confirm the payment.

How is the monthly subscription for all courses structured?

You can buy a single subscription that gives you access to all courses (over 70), paid exercises and exclusive materials on our platform. The subscription is valid for 31 days and will be automatically renewed for the same period at the end of the subscription. You can cancel the subscription and untie the card at any time in the "Purchases" section of your personal cabinet. Also during the subscription period, all new materials created by our team will be automatically added to your personal cabinet without additional payments. If you are not satisfied with something, you can request a refund. We will refund your money for the last unused period.

What should I do if I don't see an answer to my question?

If you don't find your question or answer, email us at [email protected].

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